Account help

Account help and contacting GigWest

Creating an account, roles, profile editing and secure support requests.

How do I create an account?

Choose Join GigWest, select performer, venue or organisation, or private hirer, and complete the relevant onboarding.

How do I change roles?

One account can support multiple roles. Contact GigWest through the support form when another role needs to be added; do not create a duplicate account to alter booking history.

How do I edit my performer profile?

Open Performer profile in the dashboard. Draft profiles can be previewed privately and submitted for publication review when required information is complete.

How do I contact GigWest?

Use the Help Centre contact form. It records the request securely without exposing a personal administrator email address.